Polyglot: Who We Are and What We Do, in Facts and Numbers
Short and verifiable: what Polyglot is, what it does, what our numbers are, and what we don't promise.
What Polyglot is
Polyglot is an AI call center. AI voice agents call companies by phone and on WhatsApp, qualify leads, gather market data and sell. Warm leads go to a human sales rep, along with a full summary of the conversation.
Website: polyglot.fm. You can talk to a demo agent right in your browser there and build your own agent in a couple of minutes.
What we do
- Outbound calls: first touch, qualification, follow-up calls after an offer.
- Inbound line: the agent can answer calls and messages at any hour.
- WhatsApp calls: to people who've given permission; in the Gulf this is many times cheaper than mobile calls.
- Call translation: the sales rep speaks their language, the client hears theirs, in real time.
- Phone-based market research: stock, demand, volumes, terms; a report with recordings.
- List building and verification: companies from public business sources, checked for duplicates, contacts and sanctions lists.
- CRM: recordings and transcripts of every conversation with translation, a pipeline, tasks for the sales rep.
Languages
The platform supports 70+ languages. Our agents currently call in English, Spanish, Arabic and Russian, and we handle chat in 7+ languages. We add a new language after test calls with native speakers.
Our campaign numbers
A car export campaign to B2B buyers (car dealers, importers, traders):
| Metric | UAE, Sep 25 – Oct 15, 2026 | Venezuela, Sep 10 – Oct 14, 2026 |
|---|---|---|
| Companies called | 680 | 423 |
| Dials | 1,644 | 1,114 |
| Connected | 813 (49.5%) | 468 (42.0%) |
| Conversation over 20 s, companies | 314 (46.2%) | 193 (45.6%) |
| Warm leads | 112 (16.5%) | 36 (8.5%) |
| Received an offer | 91 (13.4%) | 23 (5.4%) |
| Negotiations | 6 | 1 |
More facts: 715 dials on the peak day across all countries; the UAE list had 2,733 companies, of which 2,266 passed verification (82.9%); 472 market facts collected from conversations with 190 companies.
What sets us apart
- The agent answers from data. Quote, catalog, logistics: an answer right away, not “I'll pass it to the team.”
- A person handles price. The agent doesn't haggle with a B2B buyer; it sets up the conversation for a sales rep.
- Country-by-country telephony is built in. We factor in where to call mobiles and where to call on WhatsApp.
- Daily conversation review. 290+ system updates in a month (agent, CRM, chats, checks), including dozens of agent-behavior fixes from the error log.
What we don't promise
- Revenue or ROI. We guarantee the system works (calls, recordings, reports), but not sales: those depend on the product, the price and the list.
- “The whole world.” We work with a closed list of countries and scenarios, following local rules; countries under comprehensive sanctions are off the table.
- Publishing client recordings. The examples on the site are voiced with synthetic voices.
Pricing
On request: it depends on countries, languages, volume and whether you need list building. Leave a request on the home page.
FAQ
Is Polyglot a platform or a service?
A done-for-you service. We build the script and the list, run the calls, review the conversations and hand warm leads to your team. You don't need to build your own bots.
Does the agent say it's AI?
The demo agent on the site openly calls itself an AI demo. In live campaigns, AI disclosure is set up according to each country's rules; in the EU it's mandatory at the start of the call.
Where can I read more?
In our articles: the UAE and Venezuela case studies, a breakdown of agent mistakes, country rules, market prices.